Yes, we ship to many international destinations. Shipping options, costs, duties, taxes, and import requirements vary by country and will be shown during checkout.

Some countries have additional import, customs, or satellite equipment requirements. If you are shipping to India, Brazil, or another destination with specific import rules, please check local requirements before ordering or contact us at hello@groundcontrol.com for guidance.

Yes. If you need a formal quote for hardware, shipping, or a larger deployment, contact us at hello@groundcontrol.com, and we can help prepare one.

Head over to https://docs.groundcontrol.com/ for product specifications, integration guides, Cloudloop services, APIs, AT command references, and device-specific resources.

You'll also find product-specific code examples and libraries linked from individual products - for example, our open source C and Python libraries created for the RockBLOCK 9704.

Your anticipated data volume is a good starting point. If you will be sending <10 KB of data per month, Iridium Short Burst Data (SBD) devices are a good pick. If you're sending between 10 and 55 KB of data, Iridium Messaging Transport (IMT) is more cost effective. If you're sending >55 KB of data, Iridium Certus 100 is probably the best option. This is also the best choice if you need an IP-based connection for real time command and control.

That said, we are here to help. Email hello@groundcontrol.com to be connected with one of our experienced team to discuss your specific requirements, and get a tailored recommendation.

Cloudloop is Ground Control’s satellite IoT platform for managing devices, airtime, subscriptions, usage, and data routing.

For RockBLOCK devices, Cloudloop provides a self serve way to activate devices, buy and manage airtime, route messages, and connect your application using APIs and developer docs.

For RockREMOTE and Certus 100 devices, airtime setup is handled separately, but Cloudloop can still be used for remote device management, subscription management, usage monitoring, and other platform services.

Airtime is purchased separately from the hardware.

For RockBLOCK devices, airtime is fully self serve in Cloudloop. Once your device arrives, you can activate it, choose airtime, and start sending messages.

You can also buy SBD and IMT airtime from Ground Control for compatible devices purchased elsewhere. If you buy RockBLOCK hardware from us but want to use another airtime provider, a device unlocking fee may apply.

RockREMOTE and Certus 100 airtime is set up separately, with Cloudloop available for ongoing subscription, usage, and device management.